Civil Rights (Title VI) Policy

The purpose of Title VI of the Civil Rights Act of 1964 is to prevent the denial, reduction or delay of benefits and services to minority populations, provide participation by affected populations in transportation decisions, and to ensure that the policies and programs of public agencies avoid producing disproportionately negative effects on minority populations.

Merrimack Valley Transit (MeVa) fully complies with Title VI, and related statutes and regulations, in performing all services, programs and activities. MeVa operates without regard to race, color, national origin, gender, age, or disability.

Click here for a copy of MeVa’s Title VI Program

Notice of Public Rights Against Discrimination

The Merrimack Valley Regional Transit Authority (MeVa Transit) operates its programs and services without regard to race, color, national origin and fully complies with Title VI of the Civil Rights Act of 1964 and related statutes and regulations. Any person who believes they have been subjected to an unlawful discriminatory practice under Title VI may file a complaint with MeVa.

For more information on MeVa’s civil rights program and the procedures to file a complaint, contact MeVa at (978) 469-6878, email customerservice@MeVaTransit.com, or visit our office at 85 Railroad Avenue, Haverhill, MA 01835.  Complaint forms and detailed instructions can be downloaded below.

A complainant may file a complaint directly with the Federal Transit Administration’s Office of Civil Right, Attention: Title VI Program, East Building, 5th Floor-TCR, 1200 New Jersey Avenue SE, Washington, DC 20590

If information is needed in another language, call 978-469-6878 or speak with a Customer Service Representative at MeVa’s transit centers in Haverhill (Washington Square) or Lawrence (McGovern at 211 Merrimack Street).

Title VI Complaint Form

Aviso de Derechos Públicos Contra Discriminación

La Autoridad de Tránsito Regional del Valle de Merrimack (MeVa Transit) opera sus programas y servicios sin distinción de raza, color u origen nacional y cumple a plenitud con los estatutos y regulaciones del Título VI de la Ley de Derechos Civiles de 1964. Cualquier persona que considere haber sido víctima de una práctica discriminatoria ilegal bajo el Título VI puede presentar una queja ante MeVa.

Para obtener más información sobre el programa de derechos civiles de MeVa y los procedimientos para presentar una queja, comuníquese con MeVa al (978) 469-6878, por correo electrónico a customerservice@MeVaTransit.com, o visite nuestra oficina localizada en 85 Railroad Avenue, Haverhill, MA 01835. Los formularios de queja e instrucciones detalladas están disponibles para su descarga mas abajo.

También puede presentar su queja directamente ante la Oficina de Derechos Civiles de la Administración Federal de Tránsito, Atención: Title VI Program, East Building, 5th Floor-TCR, 1200 New Jersey Avenue SE, Washington, DC 20590.

Si necesita información en otro idioma, llame al 978-469-6878 o hable con un representante de servicio al cliente en nuestros centros de tránsito de MeVa en Haverhill (Washington Square) o Lawrence (McGovern localizado en 211 Merrimack Street.

Queja Por Discriminación del Título VI

Title VI政策

梅里马克山谷地区交通管理局(Merrimack Valley Regional Transit Authority – MeVa Transit) 将确保任何人不会因种族、 肤色或国籍原因, 不予参加、 剥夺权利或受到歧视, 这涉及到管理局提供的公共交通服务条款。

任何人若想在MVRTA非歧视义务上附加信息,或认为他(她)个人或作为某特定阶层的一员,受到了种族、肤色或民族歧视,可以在受到歧视之日起180天内向管理局提出投诉。

提起投诉请联系 MeVa Transit,致电(978)469-6878,发送邮件至 customerservice@MeVaTransit.com,或写信寄至 85 Railroad Ave., Haverhill, MA 01835。MeVa Transit 将在收到投诉后 60 天内作出 答复。

欲了解更多信息或寻求帮助,请联系 MeVa Transit,致电 (978)469-6878,发送邮件至 customerservice@MevaTransit.com,或写 信寄至 85 Railroad Ave., Haverhill, MA 01835。

Title VI投诉表

Avi sou Dwa Piblik Kont Diskriminasyon

Otorite Transpò Rejyonal Merrimack Valley (MeVa Transit) opere pwogram ak sèvis li yo san konsiderasyon ras, koulè, orijin nasyonal epi li konplètman konfòme ak Tit VI Lwa sou Dwa Sivil 1964 ak lwa ak règleman ki gen rapò. Nenpòt moun ki kwè yo te sibi yon pratik diskriminatwa ilegal daprè Tit VI kapab pote yon plent ak MeVa.

Pou plis enfòmasyon sou pwogram dwa sivil MeVa a ak pwosedi pou depoze yon plent, kontakte MeVa nan (978) 469-6878, imèl customerservice@MeVaTransit.com, oswa vizite biwo nou an nan 85 Railroad Avenue, Haverhill, MA 01835. Ou ka telechaje fòm plent ak enstriksyon detaye anba.

Yon plent ka pote yon plent dirèkteman nan Biwo Dwa Sivil Federal Transit Administration, Atansyon: Pwogram Tit VI, East Building, 5th Floor-TCR, 1200 New Jersey Avenue SE, Washington, DC 20590.

Si w bezwen enfòmasyon nan yon lòt lang, rele 978-469-6878 oswa pale ak yon Reprezantan Sèvis Kliyan nan sant transpò MeVa yo nan Haverhill (Washington Square) oswa Lawrence (McGovern nan 211 Merrimack Street).

PLENT DISKRIMINASYON TIT VI